Department of Service and Support Administration (SSA Department)

The Service and Support Administration Department serves as the gateway to services through the Portage County Board of Developmental Disabilities. Persons seeking services are guided through the intake and eligibility process by a Service and Support Administrator (SSA). Eligible individuals are assigned an SSA to assess individual needs, to develop an Individual Service Plan, to address identified needs, to arrange for services and supports; and to monitor the provision of those services. SSAs help consumers and families to navigate the DD system by providing information on resources available through other agencies, such as Social Security, Medicaid, and other local resources. All SSAs are required to complete training and ongoing professional growth and are certified by the Ohio Department of Developmental Disabilities.
 
The administrative staff overseeing the SSA Department are the Director of Service and Support Administration and the Supervisor of Service and Support Administration. The SSA Department also has three Account Clerks.
 
 
Gina Brown
Director of Service and Support Administration
330-297-4107
 
John Vennetti
Supervisor of Service and
Support Administration
330-297-4103
 
Missie Trautman
Account Clerk II
330-297-4100 x1124
 
 
Melissa May
Account Clerk I
330-297-4100 x1120
 
 
Rachel France
Account Clerk I
330-297-4100 x1120
 
Additional, detailed information about Service and Support Administration can be found here: Service and Support Administration's Policies.
 
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